Every arrival email,
read and filed for you.
Agency Desk reads every mail that lands on the call, files it against the right vessel, and knows who needs to see what before you ask.
A port call is a hundred small handoffs.
Arrival notices, statements, invoices and queries land in one inbox from owners, charterers, the terminal and head office. Sorting them by hand is the part of the day nobody counts, and the one you miss is the one that starts the clock.
Read every mail. Sort it by hand. Retype the details into the file.
Every mail is read and filed against the call. When a report is due, the recipients are already picked.
What the inbox does for you
Read on arrival
Every incoming mail is parsed the moment it lands, so the file is already current when someone opens it.
No manual sortingFiled against the call
Each message is attached to the right vessel and the right port call, so the history of the call is the inbox itself.
One file per callRecipients already picked
When a report goes out, the desk already knows who gets it: owners, charterers, port agent, terminal, head office.
Roles, not listsNothing retyped
Details lifted from the mail become fields on the call, so the same figure is never typed a second time.
Typed onceHow it works
Connect the mailbox
Point Agency Desk at the inbox the call already runs through. Nothing moves, nothing is migrated.
Mail becomes a file
Each message is read, attached to the right call, and the details inside it become fields you can act on.
Reports go out on their own
When an update is due, the draft is written and the recipients are set. Your team presses send.
Demurrage starts with a missed email. We don't miss emails.
The inbox is where the call starts. The timeline, the reports, the certificates and the finance checks all read from the same file it builds.